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This page contains all relevant information related to the University Library's current operations and responses to the COVID-19 outbreak, including updates to operations, access to physical collections, access to remote services, information about laptops available for checkout, extended loan periods, and other helpful information.
In accordance with state-wide and local responses to COVID-19, the Library will remain closed to the public until further notice.
Future changes to operations will be announced on the Library's homepage and on the Library Hours page and communicated out through campus channels.
Updated as of January 14, 2021.
For the latest campus-wide information and announcements, visit the university Coronavirus (COVID-19) Information and Updates.
For additional student and faculty resources, visit the Academic Affairs Covid-19 Info Hub.
There are many ways to conduct research and receive assistance online. While no in-person research appointments are available at this time, support by email, chat, and Zoom are currently available to students and faculty. Virtual research services include:
- Chat with a Librarian online, anytime, 24/7.
- For in-depth help with your research, make an appointment for a remote consultation with a Librarian who is a subject specialist in your area.
- For research using Special Collections & University Archives, make a Special Collections appointment for a remote consultation with our Special Collections Librarian.
- Research guides can help you remotely navigate the research process.
- For help finding credible information about COVID-19, contact a librarian or visit our guide to Evaluating Information.
Contactless and Mail Delivery
In an effort to provide access to physical books and other materials while the Library remains closed, we will offer delivery of materials via contactless delivery and mail.
All CSU-affiliated students, faculty, and staff can request items via OneSearch. Library staff will pull and checkout items on your behalf. For contactless pickup, you may then pick up requested materials at the first floor entrance (next to Charlie Brown’s Cafe) on Mondays, Wednesdays and Fridays from 10:00am – 3:00pm. For mail delivery, expect to receive your library materials at your home address within the next two weeks.
For detailed instructions on requesting and receiving library materials, please visit our Contactless Services.
The University Library Special Collections department is closed to the public until further notice. While the library remains closed, the Special Collections team will periodically be on-site to facilitate remote access to collections and deliver materials electronically. Please visit our Contact Us page for more information.
We also encourage researchers to browse digitized, special materials by exploring our North Bay Digital Collections.
Borrow a Laptop
The University Library has a limited number of laptops that can be borrowed by students for remote learning on a first-come, first served basis. Students must be enrolled in Spring 2021 classes at SSU to qualify. While supplies last, you may request to have a Macbook laptop sent to your home address by completing the Laptop Request form.
We are currently only accepting requests for Spring 2021 loans. We will distribute laptops via contactless pickup or mail delivery, free of charge. Students are encouraged to select mail delivery if they do not feel comfortable visiting campus during the county-wide Stay Home Order.
Laptops are loaned on a semester-only basis, without exception, in order to receive the necessary maintenance and repair for redistribution to remote learners for the following semester. Laptops loaned during the Spring semester must be returned no later than May 28, 2021. Failure to return the laptop may result in a replacement fee up to $1,300 as well as a registration or graduation hold being placed on your account.
For more information about laptop loans, please refer to the Library Laptop Delivery Program FAQ.
Experiencing issues with your device? For library laptops and noise-cancelling headsets, please contact the University Library. For support with your Verizon hotspot, please contact campus IT at firstname.lastname@example.org or (707) 664-HELP.
You can renew materials online up to two times after initial check-out in your library account in OneSearch. Please do not visit the Library to renew materials in person.
Bookdrops are open for you to return borrowed materials. Book drops can be found directly outside the 1st and 2nd floor entrances. Do not return laptops in the book drop.
If you cannot visit campus but need to return items, you may mail your items to the University Library, at your own expense. Please address your mailed materials to:
1801 E Cotati Ave,
Rohnert Park, CA 94928
Library books may also be returned to the nearest CSU library. Please contact your nearest CSU library to ensure they are accepting returns before returning your items there. If you return a book by mail or at another CSU library, be aware that it will not be checked in until it arrives at SSU.
The SSU Library will accept in-person returns for laptops on any Wednesday or Friday, 10am-3pm until May 28, 2020. For in-person returns, bring your laptop to the first floor library entrance, next to Charlie Brown’s Cafe. Upon your arrival, please call the Circulation Desk at (707) 664-2375 to notify library staff of your presence. Staff will meet you to accept your return. Do not return laptops in the book drop. Please note, all persons who are on-campus are required to wear face coverings at all times; including when outdoors.
For mail-in returns, the library will provide you with prepaid postage and packing materials to safely return your library-issued laptop by mail. Please contact us at email@example.com for instructions on returning laptops and a prepaid postage label. Please keep any original delivery packaging for these returns.
Interlibrary Loan & CSU+
Interlibrary and CSU+ loan services for physical materials have resumed. Out of an abundance of caution, staff will quarantine any materials received from other libraries. Due to these precautionary measures, there may be a delay in fulfilling Interlibrary Loan or CSU+ requests. Patrons can receive materials requested from other libraries via mail delivery.
Due to closures of our partner libraries, some interlibrary loan requests may not be filled at this time.
Book Chapters & Articles
Whether you are on or off campus, you may request articles and book chapters not available through SSU Library’s collection. These requests will be delivered within a few days, electronically and you will receive an email with a download link.
Reciprocal Borrowing Privileges at CSU Libraries
SSU students, staff, and faculty are eligible for library privileges at all other CSU libraries upon presentation of a current campus ID card. Please note, other libraries in the CSU system have differing reopening plans during the COVID-19 crisis. Please contact your nearest CSU library to ensure they are open and lending materials at this time, before visiting their facilities. Reciprocal borrowers must check out books according to the rules and loan periods established by the individual campus library.
The University Library provides access to digital materials available to you on and off campus.
Use OneSearch to find ebooks, journal articles, streaming media, and other online resources.
Library databases offer access to full-text articles, ebooks, videos, and more. Limit by ‘Subject’ to find the best library databases for your research.
The SSU Library is prepared to support instructors while they teach remotely.
Contact your subject librarian to learn more about alternative formats for delivering remote library instruction to your students. Virtual instruction can take the form of a synchronous Zoom session, an embedded Canvas module, or a recorded session.
Librarians have created short video tutorials as well as a Library Instruction Toolbox designed to support hybrid and online approaches to information literacy development in course instruction. If you would like to adopt parts of or the entire toolbox, contact your subject librarian today.
In addition, consider adding your subject librarian to your Canvas course as a ‘Librarian,’ for point-of-need research consultations with you or your students. Contact them directly to learn more!
Traditional print reserves will not be offered during the Fall semester. An alternative is to integrate our many electronic resources (books, articles, and images, and video) into your curriculum. To learn how to add digital library materials to your Canvas site, visit 5 Ways to Bring the Library into Canvas.
If there are no existing electronic alternatives to your course materials the library will work with you to scan and digitize physical materials, within practical and copyright constraints. To request materials be digitized for your course,
- Sign in to OneSearch,
- Find the item you want and click Request Digitization
- Fill in the submission form with details about what is needed.
You might also consider finding and using resources that will continue to be free and openly available to you and your students after the COVID-19 crisis is over. For more information on high quality, zero-cost materials, check out our Open Educational Resources guide or contact your subject librarian for assistance.
To learn more about the options available to you, watch the Library’s recorded webinar: “Connecting Students to Course Materials.”
Request a Research Guide
These customized guides to research highlight strategies and sources for particular disciplines. If you would like a guide created especially for your class, contact your subject librarian.