Are you looking for something we don’t have? We can get it for you! We can access all kinds of materials from other libraries through Interlibrary Loan and Link+.
What is Interlibrary Loan? Link+?
Interlibrary Loan (ILL) provides access to articles, books, media, and more from libraries around the world when those items aren’t available at SSU.
Link+ provides access to books only from one of our partner libraries when those books aren’t available at SSU. Link+ is the fastest and easiest option when you’re looking for a book.
Who is eligible for Interlibrary Loan and Link+?
Current SSU students, faculty, and staff and emeritus faculty are all welcome to use Interlibrary Loan and Link+.
Community Borrowers and SSU alumni should ask at their local public library about interlibrary loan options.
Do I need a separate account?
In order to place a request through Interlibrary Loan, you need to create an account. Log into the ILL system using your Seawolf ID and password and complete the registration form. You can place Link+ requests using your existing library account.
How do I place requests?
Check the library catalog for your book or journal title before completing an ILL or Link+ request. If you’re searching for articles, click the Find It button. This will search across all of our databases to try to find the article.
All requests for borrowing from other libraries can be placed online. Different types of materials should be requested through different services.
Books and Media
Search the Link+ catalog for books we don’t have here and place your request online. Books usually arrive within two business days. If a book is not available via Link+, place an Interlibrary Loan request.
If you can’t find an article in our collection, request the article through Interlibrary Loan. Most articles will arrive electronically within 24 hours, with some exceptions for rare articles.
Book chapters can be requested through Interlibrary Loan. Most chapters will arrive electronically within 24 hours, with some exceptions for rare books.
We have instant online access to nearly 2 million dissertations and theses through ProQuest.
You can request an item from interlibrary loan by clicking on the Find It button when you’re searching library resources. If we don’t have it, you’ll see a link to request the item through interlibrary loan. If you already have a citation for an item you know we don’t have, log into your ILL account and fill out a request form.
A complete and accurate request can be processed without delay. Providing the source of your citation can be very helpful (i.e., the database where you found the citation). Our staff can advise you on ways to verify your citation.
Include any additional information in the “special instructions” section (e.g., “this journal is supposed to be in the SSU collection but a library staff member verified that it’s missing”).
If you’re searching for a book, you can search Link+ directly or look for the Repeat in Link+ button in the library catalog.
If you’re using a public computer, remember to quit the web browser before you leave so that another user cannot access your personal information.
What kinds of things can I request?
You can requests most library items through interlibrary loan and Link+, including books, articles, book chapters, and media.
Materials not usually available through Interlibrary Loan include whole issues or volumes of journals, software, rare or fragile materials, genealogy materials, reference books (like encyclopedias and dictionaries), and some dissertations.
Can I request things that we own but that aren’t available right now?
Sometimes the book you need is owned by the library but checked out to another patron. You have the option to recall the item from the person who has it checked out by placing a hold on the item. Often, however, placing a request through Link+ is faster than waiting for a recall. Our interlibrary loan staff will place requests for items that we own but that are currently unavailable.
How long does it take?
The length of time it takes to get an item from another library can range from 1-10 days. Most articles and book chapters will be received through ILL within 24 hours, and most books will be received through Link+ within 2 days. Rare materials can take longer to receive.
Can I check the status of my request?
You can check on the status of your Link+ requests by logging into your library account, and your ILL requests in your ILL account.
Where do I pick up my items?
Articles and book chapters received from ILL will be available electronically through your ILL account. You’ll receive an email when the article is available for download.
Books and media will be held for pickup at the Information/Check-Out Desk for 10 days. A pickup notification will be sent to your SSU email address.
Pick Up Anywhere: Link+ allows you to place a request as an SSU patron but designate a different Link+ library as the pick up location. You can select your pick up location when you place a request. Books borrowed through Pick Up Anywhere can be returned to any Link+ Library.
How long can I keep the things I request?
Articles received electronically through ILL are yours to keep. However, they won’t be stored permanently in your account, so be sure to download the article to your own storage device.
Books from Link+ can be checked out for 21 days with the option to renew for another 21 days. These items will appear in your Library Account and can be renewed there. If your Link+ books are due during school breaks you must renew them or return them before leaving for break to avoid fines. Link+ items accrue fines at a rate of $1 per day.
Books from Interlibrary Loan are usually checked out to you for three weeks. Renewal of these books is at the discretion of the lending library. If you’d like to renew your ILL book, please contact the ILL office directly.
Some libraries restrict materials to use within the library only. If there is such a restriction on an item you request, it will be noted on the item when you pick it up.
How much does it cost? What are the overdue fines?
Though we provide ILL services at no charge to you, the cost to us usually ranges from $20 to $50. Please request only those materials necessary for your research, retrieve items promptly after being notified they are here, and return them on or before their due dates.
Overdue and replacement fees for books and media received through ILL are determined by the lending library.
The overdue fine for Link+ items is $1 per item per day.
The replacement cost for a lost or damaged Link+ book is $115.
Items returned in damaged condition are assessed a $115 fine.
Please let us know if you lose or damage a Link+ item. The lending library is usually willing to accept a replacement copy of the book or a fine equivalent to the value of the book.
Can I cancel my request?
To cancel a Link+ request, log into your Library Account and click on Holds. If an item still has a Requested status, it can be cancelled.
If a request can’t be satisfied by Link+ or Interlibrary Loan you’ll receive an email notification and the request will be removed from your record. You can view your cancelled ILL requests in your Interlibrary Loan account.
I need to find something today! Where can I go?
You might be able to find items you need immediately through other Sonoma County libraries.
- Sonoma County Library
- Sonoma County Law Library
- Santa Rosa Junior College Library
- Other CSU Libraries
- California State Library
- Melvyl, the UC Libraries catalog
- WorldCat, to search libraries around the world
- Library of Congress
Feel free to contact us with any additional questions.
Interlibrary Loan Department
Sonoma State University Library
1801 East Cotati Avenue
Rohnert Park, CA 94928-3609
Our OCLC code: CSO