Are you looking for something we don’t have? We can get it for you! We can access all kinds of materials from other libraries through Interlibrary Loan. Watch a short video to learn how to borrow materials from other libraries using CSU+ and ILL.
What is CSU+?
CSU+ allows you to borrow books and media from all of the California State University libraries, with fast delivery, no late fees, and borrowing periods up to 60 days. You can search all of the CSU libraries using OneSearch and easily place requests directly by clicking the Request link. Most materials will be received in just a few days.
CSU+ also allows you to visit any CSU library and check out materials as a visiting patron. All you need is your SSU ID!
What is Interlibrary Loan?
Interlibrary Loan (ILL) provides access to articles, books, media, and more from libraries around the world when those items aren’t available at SSU. ILL is the only way to request articles and single book chapters. Book and media requests should go through ILL when they are not available from any CSU library.
Who is eligible for CSU+ and Interlibrary Loan?
Current SSU students, faculty, and staff, and emeritus faculty are all welcome to use CSU+ and Interlibrary Loan.
Community Borrowers and SSU alumni should ask at their local public library about interlibrary loan options.
How do I place requests?
Check OneSearch to find books, articles, media, and more. If what you're looking for is not available at SSU, you'll see options for requesting from CSU+ or Interlibrary Loan. CSU+ requests can be placed directly in OneSearch; clicking the ILL request link will you take to the ILL website, where you can log in and place your request.
If you're searching directly in a library database, you can locate an item by clicking on the Find It button. If we don’t have it, you’ll see a link to request the item through interlibrary loan. If you are looking for an item you know we don’t have, log into your ILL account and fill out a request form.
A complete and accurate request can be processed without delay. Providing the source of your citation can be very helpful (i.e., the database where you found the citation). Our staff can advise you on ways to verify your citation.
Include any additional information in the “special instructions” section (e.g., “this journal is supposed to be in the SSU collection but a library staff member verified that it’s missing”).
If you’re using a public computer, remember to quit the web browser before you leave so that another user cannot access your personal information.
What kinds of things can I request?
Book and media requests can be placed through CSU+. Articles are only available through Interlibrary Loan. Books and media that are not available from a CSU library can also be requested through Interlibrary Loan.
Many books that aren't available from a CSU library may be available at the Sonoma County Library. The Rohnert Park branch is open Monday through Saturday, and materials from any other branch library can be requested to be picked up at the branch of your choice.
Materials not usually available through CSU+ or Interlibrary Loan include whole issues or volumes of journals, software, rare or fragile materials, genealogy materials, reference books (like encyclopedias and dictionaries), and some dissertations.
Can I request things that we own but that aren’t available right now?
Sometimes the book you need is owned by the library but checked out to another patron. Our resource sharing staff are happy to fulfill CSU+ or interlibrary loan requests for items that we own but are currently unavailable.
How long does it take?
The length of time it takes to get an item from another library can range from 1-10 days. Most articles and book chapters will be received through ILL within 24 hours; books may take anywhere from two to ten days. Rare materials can take longer to receive.
Can I check the status of my request?
You can check on the status of your CSU+ and ILL requests in your library account.
Where do I pick up my items?
Articles and book chapters received from ILL will be available electronically through your ILL account. You’ll receive an email when the article is available for download.
Books and media will be held for pickup at the Information/Check-Out Desk for 7 days. A pickup notification will be sent to your SSU email address.
How long can I keep the things I request?
Articles received electronically through ILL are yours to keep. However, they won’t be stored permanently in your account, so be sure to download the article to your own storage device.
Books and media from CSU+ will be checked out to you for 30 or 60 days.
Books and media from ILL will have varied borrowing periods, as the borrowing period is determined by the lending library.
Some libraries restrict materials to use within the library only. If there is such a restriction on an item you request, it will be noted on the item when you pick it up.
How much does it cost? What are the overdue fines?
Though we provide ILL services at no charge to you, the cost to us usually ranges from $20 to $50. Please request only those materials necessary for your research, retrieve items promptly after being notified they are here, and return them on or before their due dates.
There are no overdue fines for CSU+ items, although replacement fees will be charged for long-overdue items. Overdue and replacement fees for books and media received through ILL are determined by the lending library.
Please let us know if you lose or damage another library's item. The lending library is usually willing to accept a replacement copy of the book or a fine equivalent to the value of the book.
Can I cancel my request?
If a request can't be satisfied by CSU+ you'll receive an email notification with an option to place the requested through Interlibrary Loan instead.
If a request can’t be satisfied by Interlibrary Loan you’ll receive an email notification and the request will be removed from your record. You can view your cancelled ILL requests in your Interlibrary Loan account.
I need to find something today! Where can I go?
You might be able to find items you need immediately through other Sonoma County libraries.
- Sonoma County Library
- Sonoma County Law Library
- Santa Rosa Junior College Library
- California State Library
- Melvyl, the UC Libraries catalog
- WorldCat, to search libraries around the world
- Library of Congress
Feel free to contact us with any additional questions.
Interlibrary Loan Department
Sonoma State University Library
1801 East Cotati Avenue
Rohnert Park, CA 94928-3609
Our OCLC code: CSO