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Chat With a Librarian

Welcome to our 24/7 Chat Research Help Service

This service is available 24/7 to help answer your questions. The Sonoma State University Library is one of many libraries from across the globe that helps staff this service. 

Because this is an international service, you may be connected to a non-SSU librarian. Some questions, particularly those related to Sonoma State or to your library account, such as fines, the status of CSU+ requests, book renewals, etc., may not be able to be answered. For these types of questions, please use our online form to send an email or call us at (707)664-2375.

For questions about the 24/7 Chat service, contact Kaitlin Springmier, Instruction and Learning Assessment Librarian.