Chat With a Librarian

Welcome to our 24/7 Chat Research Help Service

This service is available 24/7 to help answer your research questions as well as general questions about the SSU library. The Sonoma State University Library is one of many libraries from across the U.S. that helps staff this service. 

Because this is a national service, you may be connected to a non-SSU librarian. Some questions, particularly those related to Sonoma State or to your SSU Library account, such as fines, status of interlibrary loan requests, book renewals, etc., may not be able to be answered by this service.

For these types of questions, please see the other help options available on Contact Us.

For questions about the 24/7 Chat service at Sonoma State, contact Hilary Smith, Special Collections Librarian at